Refund & Return Policy
Return and exchange eligibility depends on product condition, category and the reason for the request. Items must be unused, unwashed and returned with original packaging, tags and accessories where applicable.
Jewellery, customised products, clearance items and hygiene-sensitive products may have category-specific restrictions. Contact customer support promptly after delivery before sending any item back.
Approved refunds are processed to the eligible original payment method or another agreed method after inspection.
